Washington and Lee University
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How do I report spam (students)? (link)

If you use Outlook 2007 or 2010 to read your email, you can use the Outlook Junk E-mail Reporting Tool You can use this tool to report junk e-mail to Microsoft and its affiliates for analysis in order to help improve the effectiveness of their e-mail filtering technologies. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18275  

NOTE: In order to find all the information needed by Microsoft services below, you will need to provide Internet headers from the spam messages. You can find the full Internet headers of a message by:

·         Windows: Double clicking the message in your inbox -> File -> Properties -> Copy the text in the “Internet Headers” text field and paste into your message to Microsoft.

·         Mac: Command + Clicking (right clicking) the message in your inbox and click "View Source." Copy all of the text in the Text Edit window and paste into your message to Microsoft.

·         Web Access: Double click to open the message, then select Message Details from the message tool bar.

Report False Positives
You can report false positives through the Spam Quarantine Interface, or by forwarding the message, including the full Internet headers, to:
false_positive@messaging.microsoft.com. Please follow the submission process outlined here: http://technet.microsoft.com/en-us/library/ff715038.aspx.

Report Unfiltered Spam
You can report unfiltered spam by forwarding the message, including the full Internet headers, to:
abuse@messaging.microsoft.com. Please follow the submission process outlined here: http://technet.microsoft.com/en-us/library/ff715038.aspx.

 

Applies To: Students

Score: 80.0 - Updated: 5/15/2012 3:08:57 PM - Was this helpful?
Where should I report spam (faculty and staff)? (link)

You can improve the accuracy of the University's spam-filtering tool by forwarding unwanted e-mail to spam@wlu.edu. Please forward the unwanted e-mail as an attachment, in order to provide necessary details about the e-mail. 

Applies To: Faculty, Staff

Score: 77.5 - Updated: 2/7/2013 1:56:21 PM - Was this helpful?
Where can I check for known phishing and/or spam? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 45.0 - Updated: 6/11/2014 11:23:10 AM - Was this helpful?
I just got my "Spam Quarantine Notification" (EOP) and I'm the sender, what do I need to do? (link)

You don't need to do anything.  Someone has "spoofed" your account. 

Spoofing is when the sender address and other parts of the e-mail header have been altered to appear as thought the e-mail originated from you. 

If it had been actual spam from your account it would not go through EOP and appear in you notifications.

Score: 41.0 - Updated: 6/3/2014 10:57:35 AM - Was this helpful?
What is EOP? (link)

EOP is Exchange Online Protection the spam filter system used on campus.

Applies To: Faculty, Staff

Score: 35.0 - Updated: 6/3/2014 10:54:06 AM - Was this helpful?
I (student) clicked on a link in an email and responded to the phishing attempt, what should I do? (link)
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Applies To: Students

Score: 35.0 - Updated: 6/11/2014 11:16:40 AM - Was this helpful?
How do I tell EOP about a spam that I received in my inbox? (link)

ON a PC or a Mac

ON a PC only

 

Applies To: Faculty, Staff

Score: 7.5 - Updated: 6/3/2014 10:57:15 AM - Was this helpful?
Will the new Office365 (students) have spam filtering? (link)
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Applies To: Students

Score: 7.5 - Updated: 4/30/2014 11:35:05 AM - Was this helpful?
What steps should ITS staff take when there is a known phish or spam attack? (link)
( Restricted to authenticated ITS users. )
Score: 4.3 - Updated: 10/2/2013 1:45:24 PM - Was this helpful?
What is the web address for the EOP spam filter quarantine? (link)

http://spam.wlu.edu

Applies To: Faculty, Staff

Score: 4.3 - Updated: 6/3/2014 10:55:31 AM - Was this helpful?
How often will I receive the EOP Spam Quarantine Notification Email message? (link)

The EOP Spam Quarantine Notification email message will come every three days, provided you have received new spam. (Chances are....)

If you want to check for false positives* in your spam quarantine more often than that, you will need to go to http://spam.wlu.edu and log into the EOP spam filter quarantine.

* that is, e-mail you wanted to receive that "got stuck in spam catcher"

Applies To: Faculty, Staff

Score: 4.3 - Updated: 6/3/2014 10:56:13 AM - Was this helpful?
What is the e-mail spam filter for faculty and staff e-mail accounts? (link)

Digitar is the spam filtering service for faculty and staff e-mail accounts. The spam quarantine can be found at http://portal.digitar.com

Score: 3.8 - Updated: 3/23/2010 4:05:09 PM - Was this helpful?
Can I set up a Safe Senders list in the EOP spam filter? (link)

Not initially.  The Safe Senders list can only be set up by enabling Automatic Email Filtering (Junk Folder) in Outlook Web Access (http://owa.wlu.edu) Once complete you can manage your safe senders list in Outlook 2010 and 2013.

Applies To: Faculty, Staff

Score: 3.8 - Updated: 6/3/2014 10:57:55 AM - Was this helpful?
How long do e-mails remain in the "Junk" folder when using the EOP spam filtering? (link)

The e-mails in the Junk folder are managed by the user.  There is not a system setting that clears the Junk folder.

Applies To: Faculty, Staff

Score: 3.8 - Updated: 6/3/2014 10:56:54 AM - Was this helpful?
I get "The custom error module does not recognize this error" when logging into spam.wlu.edu? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 9/3/2014 10:17:51 AM - Was this helpful?
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